About Me.
I drive business growth and operational excellence for HealthTech companies, leveraging my expertise in business development, technology strategy, and digital transformation to help organizations scale efficiently and maximize revenue opportunities. As a cancer survivor, I bring a unique perspective on resilience, adaptability, and the real-world impact of healthcare innovation. My experiences have deepened my commitment to driving meaningful change in the HealthTech space, ensuring organizations can deliver scalable, efficient, and patient-focused solutions.
Professional Experience
2020-2034
PRESIDENT
Shout Out Loud
Drove strategic growth, operational transformation, and business development, scaling a niche business into an industry leader. Expertise in revenue growth, process optimization, and digital transformation to create scalable, high-impact solutions.
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Strategic Growth & Market Expansion: Led the evolution of a niche contract screenprinting business into a full-service branded merchandise provider, increasing revenue, profitability, and customer retention.
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Operational Excellence & Scalability: Optimized workflows, implemented ERP systems, and streamlined supply chain processes to enhance efficiency, scalability, and cost savings.
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Business Development & Revenue Strategy: Built and managed high-value client relationships, securing contracts with large festivals, nonprofits, and corporate clients.
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Digital Transformation & Process Optimization: Leveraged automation, data-driven decision-making, and technology integrations to improve operations and drive sustainable growth.
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Leadership & Cross-Functional Execution: Led and developed teams across sales, operations, and client services, fostering a culture of innovation and accountability.
2007-2020
BUSINESS DEVELOPMENT &
BUSINESS TRANSFORMATION EXECUTIVE
Guide Technologies
Drove revenue growth, digital transformation, and operational excellence, enabling SMB manufacturers to modernize processes and scale efficiently. Expertise in business development, ERP strategy, and process optimization to drive long-term value and market expansion.
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Business Development & Revenue Growth: Led high-stakes sales engagements, closing $50M+ in software deals and increasing pipeline efficiency through strategic sales frameworks.
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Digital Transformation & Operational Excellence: Guided SMB executives in technology investment decisions, improving operational efficiency by 30%. Led cloud migrations and system modernization efforts to enhance scalability, compliance, and business agility.
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Go-to-Market Strategy & Sales Optimization: Redesigned the sales approach from a demo-driven model to an alignment-based framework, increasing win rates and improving deal predictability. Developed a lead qualification system using Ideal Customer Profiles (ICP) to optimize targeting and forecasting.
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Product Innovation & Market Expansion: Collaborated with product teams to develop new product features, driving a 10% increase in adoption and expanding market reach. Integrated customer insights into product strategy to maintain competitive differentiation.
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Leadership & Cross-Functional Execution: Built and mentored high-performing teams across sales, product, and implementation, aligning strategies to maximize business impact.
Education
1998-2000
MBA
The Ohio State University
Earned an MBA with a focus on strategy, operations, and finance, equipping me with the analytical and leadership skills to drive business growth and operational efficiency.
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Strategic Problem-Solving: Developed expertise in business transformation, market expansion, and financial modeling, applying these skills to real-world case studies and consulting projects.
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Operational & Financial Acumen: Strengthened my ability to optimize business processes, analyze P&L statements, and implement data-driven decision-making.
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Leadership & Cross-Functional Collaboration: Led team-based projects that required working across disciplines to develop and present strategic business solutions.
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Applied Learning & Impact: Applied MBA learnings to scale business operations and improve profitability in professional roles, bridging academic insights with practical execution.
1987-1990
BS Business Admin
The Ohio State University
Earned a BSBA with dual majors in Production & Operations Management and Finance, developing a strong foundation in business strategy, process optimization, and financial analysis.
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Operations & Supply Chain Management: Gained expertise in lean manufacturing, process improvement, and ERP systems, laying the groundwork for my career in business transformation.
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Financial & Data-Driven Decision-Making: Developed skills in financial modeling, forecasting, and cost analysis, enabling me to drive profitability and operational efficiency.
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Leadership & Problem-Solving: Led team-based projects analyzing real-world business challenges, strengthening my ability to collaborate and execute strategic solutions.
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Foundations for Career Growth: Applied coursework directly to business operations, logistics, and strategic planning, setting the stage for my work in ERP, business development, and executive leadership.
Professional Certifications
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Change Leadership, IDEO U, 2025
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Business of Healthcare, University of Pennsylvania, 2025
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Lean Six Sigma Black Belt, Six Sigma Global Institute, 2024
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Certified Agile Leader, Scrum Alliance, 2024
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Elevate Columbus, Columbus Chamber of Commerce, 2023
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Sales Foundations, Sandler Sales Solutions, 2023
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Cloudsuite Industrial Certification, Infor, 2019
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Mastering the Art of Photography, Midwest Photo, 2012
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Cultivating Effective Online Instruction, Franklin University, 2006
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Leadership Development Fundamentals, Driscoll Learning, 2004
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Certified in Production and Inventory Control, APICS, 2000
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Supply Chain Management Certificate, Integrated Supply Chain Management, 2000
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Leadership Upper Arlington, 2002
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Solution Selling, Richardson Sales Performance, 1998
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Business as Unusual, Pritchett LP, 1995